Quick answers about accounts, transfers, security, and more.
How do I open an account?
You can open an account online in minutes through our secure signup process, or visit one of our branches. You will need a valid government ID and Social Security number.
Is my money safe?
Yes. Pandum Trust Bank is a Member FDIC. Deposits are insured up to $250,000 per depositor, per ownership category.
How do I transfer money?
Log into your dashboard, go to Pay & Transfer, select accounts, enter amount and confirm. Transfers between your accounts are instant; external may take 1-3 business days.
What is the customer service number?
Call us anytime at +1 562 703 3376. Our team is available 24/7 for account support and fraud reporting.
How do I reset my password?
On the login page click "Forgot Password" and follow the secure link sent to your registered email.
